Friday, July 31, 2026, 4:50p.m.
Medline statements regarding Tracy, Calif., incident
Clean Harbors Community Helpline to be Discontinued on September 1, 2026!
- If you are experiencing a medical emergency, please call 9-1-1 immediately. For non-emergency health concerns, please contact your primary health care provider.
- For questions about property damage, reimbursement, or the claims process, please contact the Medline Claims Team at (410) 618-8918.
- For local assistance, please call 2-1-1.
For general information regarding the Medline Warehouse Fire, please go to www.sjready.org.
Friday, July 17, 2026, 1:20p.m.
Medline statements regarding Tracy, Calif., incident
Community Hotline Update
The Clean Harbors Community Helpline is no longer staffed.
If you are experiencing a medical emergency, please call 9-1-1 immediately. For non-emergency health concerns, please contact your primary health care provider.
If you need fire debris cleanup, please call (209) 751-1888 and leave your name, property address, telephone number, and a brief description of your concern. A member of the cleanup coordination team will return your call within two business days to review the request and discuss potential scheduling.
For questions about property damage, reimbursement, or the claims process, please contact the Medline Claims Team at (410) 618-8918.
If you need information about community resources or services, please call 2-1-1.
For general information regarding the Medline Warehouse Fire, please visit www.sjready.org.
Debris Cleanup
Need debris cleanup? Call (209) 751-1888 and leave a voicemail with your name, property address, phone number, and a brief description of your request. A member of the cleanup coordination team will return your call within 2 business days to discuss next steps and scheduling.
Medline Fire Claims Process
As recovery efforts continue following the Medline Warehouse Fire, Medline Industries has resources available for community members with questions about property damage, reimbursement, or the claims process. To file a claim, please contact the Medline Claims Team directly at (410) 618-8918.
Find Local Support
Looking for local information, resources and/or services after the Medline Warehouse Fire? Call 211 to connect with local community resources and services.
Wednesday, June 19, 2026, 2:45 p.m.
Medline statements regarding Tracy, Calif., incident
Medline is continuing to carry out its response activities following the fire at its facility in Tracy, Calif., with ongoing efforts to support Medline employees and local community members, and serve healthcare customers by getting them the products they need when and where they need them.
Medline Team Updates
- Medline is focused on supporting our teammates in Tracy.
- We are extremely grateful that every employee was evacuated safely and all are accounted for.
- We understand the emotions and disruption that many Medline employees and team members are experiencing with this event. Medline continues to support affected employees through financial assistance, reimbursement for lost and damaged items, counseling resources though our Employee Assistance Program, and a staffed command center and hotline providing updates in English and Spanish.
- Where possible, in collaboration with local officials and Clean Harbors, Medline is also actively recovering and returning employees’ personal belongings – including vehicles, wallets and other items. Medline is towing employee vehicles to a safe location near the facility’s outer perimeter and assessing damage. Before returning vehicles to employees, Medline and its partner Servpro are professionally cleaning the vehicles and validating functionality.
- The Tracy site held regular safety drills as outlined and required by OSHA, including an emergency evacuation drill on site on April 15, 2026. Medline’s safety protocols and Emergency Action Plan worked as designed during the June 11 fire, with appropriate head counts and muster (assembly) points utilized as outlined in the Emergency Action Plan. Medline’s top priority was to get employees to a safe location outside the building and then off site. Employee safety comes first during an incident.
Site and Community Clean-up Updates
- Medline is focused on supporting the Tracy community.
- Demolition and environmental clean-up is underway at the site, with teams coordinating closely with local officials and Clean Harbors, our third-party environmental response experts.
- Clean Harbors also continues the cleanup of public areas and private residences in the area. For clean–up related inquiries, residents can contact Clean Harbors at 209-751-1888 (hotline staffed daily 7 a.m. to 7 p.m. PT).
- Medline has donated gloves and N95 masks to Fire Station 95 in Tracy for distribution to community members.
- Most of the medical supplies previously stored in the Tracy warehouse are used in common healthcare settings, and as such, many are flammable but are not harmful. Clean Harbors has concluded rigorous testing and determined that fire debris that fell on residences in the community is non-hazardous, a finding that has been shared with local agencies. Additional testing is being conducted to confirm these initial results.
Healthcare Customer Updates
- Medline is focused on avoiding disruption of product deliveries to customers.
- Our command center has been operating since the incident, and the Medline team continues to execute our network contingency plan and leverage secondary and tertiary distribution centers.
- Medline continues shipping products 24/7 to healthcare providers. Our priority remains restoring inventory flow to stabilize fill rates as recovery work progresses. Medline is actively working to expand delivery and inventory capacity to swiftly restore full operational capacity to operations in Northern California.
- We have also boosted regional staffing, regional inventory and transportation capacity through increased use of MedTrans trucks, third-party carriers, and truck relay operations to accelerate product movement throughout the impacted region.
- The Tracy facility is part of our expansive distribution network, and specifically a local distribution center largely serving healthcare providers across Northern California. The Tracy facility primarily functioned as a fulfillment center of customer demand, distributing Medline Brand products and third-party products to local and regional customers. Medline's local transship location in Manteca, Calif., continues to operate normally.
Wednesday, June 17, 2026, 1:00 p.m.
Medline statements regarding Tracy, Calif., incident
Medline continues to work closely with fire department and local authorities regarding the fire at our distribution facility in Tracy, Calif.
What’s new:
For the Tracy Community & Local Medline Employees
- Local officials have indicated the situation is nearing full containment. Earlier this morning, the fire department transitioned control of the site to Medline and our environmental response partner, Clean Harbors. Community members can contact Clean Harbors at 209-751-1888. This hotline is staffed daily from 7 a.m. to 7 p.m. PT.
- Medline has donated gloves and N95 masks to Fire Station 95 in Tracy for distribution to community members.
- Medline is towing employee vehicles to a safe location near the facility's outer perimeter and assessing damage. Before returning vehicles to employees, Medline and its partner Servpro are professionally cleaning the vehicles and validating safety and functionality.
For Healthcare Customers
- As resiliency operations have scaled, Medline has identified additional opportunities to strengthen medical supplies delivery speed, coordination and visibility across our network.
- Medline plans to provide customers impacted by this situation with daily updates regarding order status as the company utilizes a real-time dashboard and instruction manual to help ensure transparency and supply continuity.
Wednesday, June 17, 2026, 2:40 p.m.
South San Joaquin County Fire Authority update
As of 8:00 a.m. this morning, the South San Joaquin County Fire Authority officially terminated Incident Command for the Medline Industries warehouse fire in Tracy and transferred responsibility for the incident scene back to Medline and their environmental response partner, Clean Harbors.
While Incident Command has been terminated, the fire investigation remains ongoing. Medline Industries will continue to provide full access to fire investigators and other agencies with jurisdiction as they work to determine the cause of the fire.
The South San Joaquin County Fire Authority will remain engaged throughout the recovery process and will maintain a designated liaison to coordinate with Medline as needed. Fire personnel also remain available to respond in conjunction with Medline should any emergency conditions arise, including rekindles, smoke, fire activity, or other hazards requiring fire department intervention.
This coordinated approach between the South San Joaquin County Fire Authority, Medline, Clean Harbors, and all of our partner agencies is intended to ensure the continued safety of our community while recovery and remediation efforts move forward. Protecting the public remains our highest priority, and we will continue working together to minimize risks and respond quickly to any emerging concerns.
We appreciate the cooperation and professionalism demonstrated by Medline Industries and all partner agencies throughout this incident and will continue to provide updates as information becomes available.
Additional updates from Medline can be found at: https://newsroom.medline.com/releases/tracy-updates/
Tuesday, June 16, 2026, 7:30 p.m.
South San Joaquin County Fire Authority update
As of this morning, the Promontory Fire at the Medline facility was considered approximately 85% contained.
Fire personnel continued to work alongside demolition crews to move debris and rubble, allowing access to the remaining hot spots within the interior of the Medline facility. Crews remain focused on extinguishing these areas and ensuring the site is safe.
Executive staff has been working closely with Medline representatives, and due the status of the incident and the fire being considered nearly extinguished, have been working on the development of a plan for the transfer of incident control as emergency operations transition toward recovery efforts.
Fire investigation efforts remain ongoing in coordination with the Office of the Fire Marshal.
Residents have begun contacting the company secured by Medline to initiate debris removal from private residences affected by the incident. We encourage residents to follow all safety protocols published by the San Joaquin County Office of Emergency Services or contact the Community Cleanup Helpline to schedule debris removal at (209) 751-1888.
Additionally, Medline has begun moving vehicles from the facility and is developing a plan to allow personnel to retrieve their personal belongings. Official updates to employees will come directly from Medline and more information regarding this process will be shared as it becomes available.
We appreciate the continued patience and cooperation of our community as recovery efforts progress.
Monday, June 15, 2026, 6:00 p.m.
Medline statements regarding Tracy, Calif., incident
Medline continues to work closely with the fire department and local authorities as they respond to the fire at our distribution facility in Tracy, California. We remain focused on supporting the Tracy community, our Medline employees, and healthcare customers across Northern California and beyond as response efforts continue.
We are actively supporting cleanup efforts in the surrounding area. An expert third-party partner is working to safely gather debris in public areas, and we have established a process for residents and businesses to receive assistance with debris removal. Community members can contact Clean Harbors, Medline's expert debris removal partner, at 209-751-1888. This hotline is staffed daily from 7 a.m. to 7 p.m. PT beginning Monday, June 15.
We have connected with nearly all affected employees and continue to provide onsite and local support, including financial assistance, counseling resources and ongoing communication as we work through next steps together. We remain incredibly grateful that all Medline employees and on-site personnel were safely evacuated and accounted for.
Similarly, we remain intensely focused on serving our customers. Our command center has been operating since the incident, and the team continues to tirelessly execute our network contingency plan and leverage secondary and tertiary distribution centers.
We continued shipping products to healthcare providers throughout the weekend. The vast majority of customer order volume has been addressed through rerouting and redistribution. We are reviewing and expanding inventory across the region and broader network to meet demand and reduce delivery times. We have also increased staffing and transportation capacity, including adding MedTrans drivers and leveraging third-party carriers to accelerate deliveries. Our teams are using real-time data tracking and customer-specific dashboards to help prioritize and fulfill orders as efficiently as possible.
Medline is working cooperatively with local officials and regulatory authorities to assess potential impacts on the community. We remain in close communication with appropriate agencies and will share additional information as it becomes available.
Monday, June 15, 2026, 5:30 p.m.
San Joaquin County Office of Emergency Services cleanup and debris safety update
Free personal protective equipment (PPE) can be picked up at Tracy Fire Station 95, located at 7151 Tracy Hills Drive in Tracy. Medline Industries will be providing free PPE, including N95 respirators, gloves, and other protective supplies, to help community members safely clean up after the fire. For more safety information on debris clean up, please go to www.sjready.org.
Monday, June 15, 2026, 4:15 p.m.
San Joaquin County Office of Emergency Services cleanup and debris safety update
If you live or work within the six-square-mile debris zone affected by the Medline facility fire, please use caution when handling ash and fire-related debris. Ash from structure fires may contain chemicals, metals, and fine particles that can irritate the skin, eyes, and respiratory system.
Resources are available to help community members clean up safely:
- Free personal protective equipment (PPE) is available for pickup at Fire Station 95 in Tracy Hills, located at 7151 Tracy Hills Drive in Tracy.
- Debris pickup and cleanup assistance can be arranged by calling the local Community Cleanup Helpline at (209) 751-1888, open Monday to Sunday from 7:00 a.m. to 7:00 p.m.
- To help protect public health and ensure proper disposal, please double-bag all ash and debris and keep it separate from regular household waste bins.
Monday, June 15, 2026, 3:30 p.m.
San Joaquin County Office of Emergency Services cleanup and debris safety update
Ash and debris from burned structures may contain fine particles and other materials that can be harmful if inhaled or handled without proper precautions.
When cleaning affected areas, residents should follow all applicable health and safety guidance and lightly mist ash with water before gathering it to help prevent particles from becoming airborne.
Residents should avoid vacuuming ash unless using a HEPA-filter vacuum that is specifically designed to capture fine particles.
After cleanup, exposed skin should be washed thoroughly and clothing should be laundered separately from other household items.
To ensure safe disposal, all ash and debris should be double-bagged and kept separate from regular household trash.
Residents can arrange debris pickup and receive additional cleanup guidance by contacting the Community Cleanup Helpline at (209) 751-1888.
The helpline is available Monday through Sunday from 7:00 a.m. to 7:00 p.m.
Monday, June 15, 2026, 2:57 p.m.
San Joaquin County Office of Emergency Services debris cleanup and safety update
As recovery efforts continue following the Promontory (Medline) Fire, community members are urged to take precautions when cleaning ash and fire-related debris.
Officials report the fire created a debris field covering approximately six square miles. Ash from burned structures may contain harmful materials, including chemicals, metals, and fine particles that can irritate the skin, eyes, and lungs.
Residents and businesses within the affected area should prioritize health and safety during cleanup efforts.
- Wear protective equipment, including an N95 mask, gloves, long sleeves, and eye protection.
- Keep children, pets, older adults, and individuals with respiratory conditions away from ash and debris.
- Lightly mist ash with water before cleanup to reduce airborne particles. Avoid sweeping dry ash or using leaf blowers.
- Do not vacuum ash unless using a HEPA-filter vacuum designed to capture fine particles.
- Wash exposed skin thoroughly and launder clothing separately after cleanup.
- Double-bag all ash and debris and keep it separate from regular household trash.
Additional preparedness and recovery information is available through SJ Ready.
Sunday, June 14, 2026, 1:30 p.m.
South San Joaquin County Fire Authority update
Firefighters continue to make progress at the Promontory Fire incident. Following a productive meeting with Medline representatives and Tracy Fire staff, plans were developed to move recovery operations forward.
An excavation company was secured and began work this morning, removing portions of the exterior walls of the Medline facility. This work will provide firefighters with improved access to remaining hotspots and smoldering areas inside the building.
While smoke has significantly decreased and continues to dissipate, some smoldering remains. Residents are encouraged to continue monitoring local air quality conditions through county and regional agencies.
Road closures remain in effect, and there is no public access to the facility at this time. Community members are asked to avoid the area and not touch any fire-related debris that may have settled in yards or neighborhoods.
Valley Air District update |
AirNow Fire and Smoke Map |
SJ Ready
Saturday, June 13, 2026, 3:30 p.m.
Medline statements regarding Tracy, Calif., incident
Our priority right now is supporting our team after the fire that impacted our Tracy, California, Medline distribution facility on Thursday, June 11. We remain incredibly grateful that all Medline employees and on-site personnel were safely evacuated and accounted for.
- We have connected with nearly all affected employees and are offering onsite and local support, resources including financial support and counseling services, and continued communication as we work through next steps together.
- We are committed to robustly supporting our local employees during this time, and are identifying opportunities to return to work in the near term.
We are also intensely focused on serving our customers – healthcare providers in Northern California and beyond. Our command center was set up immediately on Thursday June 11, and has been working continuously 24 hours-a-day to maintain service and execute Medline’s network contingency plan that incorporates secondary and tertiary distribution centers.
- Medical products previously distributed through the Tracy facility have already been reassigned, and the vast majority of order lines have been rerouted to other Medline distribution centers within our regional network to support our customers’ needs.
- We have also boosted regional staffing, regional inventory and transportation capacity through increased use of MedTrans trucks, third-party carriers, and truck relay operations to accelerate product movement throughout the impacted region.
We continue to work with local authorities to investigate the situation and the impact on the local community, and will continue to share updates as more information becomes available.
Please also see the recent public statement from Medline CEO, Jim Boyle, here. If you are a member of news media and have questions, please connect with the Medline PR team: MedlineMediaRelations@medline.com or 224-327-9999.
Saturday, June 13, 2026, 2:14 p.m.
San Joaquin County Office of Emergency Services air quality advisory
Air quality in parts of the community has reached levels considered unhealthy for most people, especially those with chronic medical or respiratory conditions.
Residents are encouraged to take precautions, particularly children, older adults, and individuals with heart or lung conditions. Limit prolonged outdoor activities, keep windows closed when possible, recirculate indoor air, and consider wearing an N95 mask if outdoor activity is necessary.
Monitor local air quality conditions and updates at AirNow.gov.
Spanish Translation
La calidad del aire en algunas partes de la comunidad ha alcanzado niveles que se consideran perjudiciales para la mayoría de las personas, especialmente para quienes tienen afecciones médicas crónicas o problemas respiratorios.
Tome precauciones, especialmente con los niños, los adultos mayores y las personas con enfermedades cardíacas o pulmonares. Limite las actividades prolongadas al aire libre, mantenga las ventanas cerradas cuando sea posible, haga circular el aire interior en modo de recirculación y considere usar una mascarilla N95 si necesita estar al aire libre.
Manténgase seguro y consulte las actualizaciones locales sobre la calidad del aire en AirNow.gov.
Saturday, June 13, 2026, 12:20 p.m.
City of Tracy street sweeping update
The City's contractor is working through the weekend to help accelerate debris cleanup efforts related to the Promontory Fire.
Street sweepers will be focusing on areas along Lammers Road and Corral Hollow Road.
Saturday, June 13, 2026, 9:00 a.m.
South San Joaquin County Fire Authority update
South San Joaquin County Fire Authority Fire Chief Randall Bradley provided a press update at 8:00 a.m.
As of this morning, forward progress at the Medline Fire remains steady. Crews remain on scene and are working to extinguish fire activity on the interior east side of the Medline building. The Fire Marshal continues to investigate the cause and origin of the fire.
Tracy Fire personnel are meeting with company representatives, structural engineers, and industry professionals to assess conditions at the site. Safety remains the top priority as plans are developed for employees to safely access the facility and retrieve vehicles left on the property.
Heavy smoke is expected to remain in the area for the next several days. Residents, especially those sensitive to air quality conditions, are encouraged to stay indoors, keep doors and windows closed, and seek medical attention if they experience smoke-related health effects.
Fire-related debris remains a concern. Residents are reminded not to touch, move, or remove debris from the fire. City crews will continue street cleanup operations and debris removal efforts.
Due to steady progress on the incident, no additional press conferences are scheduled at this time. The situation will continue to be monitored and updates will be shared through official social media channels as needed.
Community members are asked to avoid the incident area and yield to all emergency personnel. A significant emergency response presence will remain in the area over the coming days.
Valley Air District update |
AirNow Fire and Smoke Map |
SJ Ready
Updates will continue to be provided as information becomes available.
Friday, June 12, 2026, 5:30 p.m.
South San Joaquin County Fire Authority update
At 5:00 p.m., Incident Commander and Deputy Fire Chief Bagley, Mayor Ariola, and Sergeant Richards held a press conference to provide an update on response and recovery efforts.
The main fire at the Medline facility is fully contained. Fire crews remain on scene and will continue working to extinguish remaining fire activity and monitor the area.
The primary concern remains ember casting and airborne debris from the Medline facility fire. Crews continue to monitor hotspots throughout the affected area. All subsequent spot fires have been extinguished, and surrounding areas remain under observation.
Multiple mutual aid agencies assigned to secondary fires have been released to return to their respective jurisdictions.
Residents may continue to experience smoke and airborne particulates. Community members are encouraged to monitor local conditions and follow guidance from the San Joaquin County Air Pollution Control District, particularly those who are sensitive to smoke.
Valley Air District update |
AirNow Fire and Smoke Map
Fire-related debris remains a concern. Residents are strongly urged not to touch, move, or handle any debris found in their neighborhoods. City crews are actively sweeping affected areas and removing debris and will continue these efforts until cleanup operations are complete.
The next media update is scheduled for 8:00 a.m. Saturday, June 13, provided conditions remain stable. Additional updates will be released as information becomes available.
Friday, June 12, 2026, 3:33 p.m.
San Joaquin County Office of Emergency Services Update
To support debris assessment and cleanup efforts, the County is collecting information on locations where fire-related debris has been found. Please continue to follow official guidance, avoid the incident area, monitor local air quality conditions, and refrain from touching, moving, or collecting fire-related debris until it can be safely assessed by the appropriate authorities.
Community members with debris in or on their property should report it here.
Additional updates will be provided as conditions change. Officials thanked the community for its continued patience and cooperation.
Friday, June 12, 2026, 12:54 p.m.
City of Tracy street sweeping update
Street sweeping in Tracy Hills started at approximately 10:30 a.m. today, June 12, to clean up debris in the street from the fire at the Medline facility.
Crews will work through all of Tracy Hills and down to Ellis as time allows.
After crews finish for the day, they will return Monday, June 16, to sweep up remaining debris.
Friday, June 12, 2026, 11:39 a.m.
San Joaquin County Office of Emergency Services debris safety advisory
Your safety is our top priority. If you find debris from the Medline Fire, do not touch, move, or collect it.
Fire debris may contain hazardous materials, sharp objects, unstable containers, or residue from burned chemicals that could pose a risk to your health and safety.
If debris is found on your property, avoid direct contact and follow guidance from local officials regarding cleanup and disposal.
View hazardous materials cleanup and disposal guidance
Friday, June 12, 2026, 9:30 a.m.
South San Joaquin County Fire Authority incident update
Progress on the Promontory Fire remains steady.
Firefighters continue suppression efforts at the Medline warehouse, and the fire is currently contained to that facility.
The nearby FedEx facility sustained damage to the exterior of the building; however, crews were successful in protecting the structure, and it is considered stable.
Fire crews will remain on scene throughout the day and night to monitor and extinguish hotspots.
Several air monitoring stations have been established in and around the incident area. Continuous air monitoring is occurring and no protective actions are required at this time.
Sensitive groups are encouraged to remain indoors and avoid smoke exposure whenever possible.
The incident area remains closed to the public. Access is restricted to emergency personnel only.
Thursday, June 11, 2026, 8:05 p.m.
South San Joaquin Fire Authority air quality update
Valley Air has set up air monitoring alerts. View current air quality information.
Crews remain on scene at the Promontory Fire. The Medline warehouse is considered a total loss.
An additional fire broke out at the nearby FedEx warehouse involving pallets and multiple big-rig trailers. Crews brought that fire under control.
Residents in the immediate area should continue to shelter in place due to heavy smoke and emergency activity.
Thursday, June 11, 2026, 4:00 p.m.
At approximately 1:00 p.m., fire crews responded to reports of a fire on the roof of the Medline warehouse facility at 5701 Promontory Parkway.
Early suppression efforts were hampered by a failure of the building's private fire water system.
Combined with high winds, low humidity, and elevated temperatures, the fire quickly extended into the interior of the facility.
The fire ultimately impacted the entire approximately one-million-square-foot warehouse facility.
Fire crews remain engaged in suppression operations focused on protecting life, preventing additional fire spread, and safeguarding nearby homes, businesses, and critical infrastructure.
View road closures and perimeter information