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COVID-19 Information Page

Last Updated May 5, 2021 at 1:52 pm PST.

Effective, Friday, March 20, 2020: City Hall will be CLOSED to the public. The following facilities will remain open: Tracy Police Department, South San Joaquin County Fire Authority (Tracy Fire), Tracy Municipal Airport, and the Tracy Transit Center. For City service, requests, please use our GORequest or call (209) 831-6300.

State of California Stay-at-Home Order & Other State Issued Orders Related to the COVID-19 Pandemic

State Blueprint for a Safer Economy

COVID-19 Testing Sites in Tracy & San Joaquin County

Vaccination Information

MyTurn Vaccine Interest Form

San Joaquin County COVID-19 Dashboard

San Joaquin County COVID-19 Hospitalization Data

San Joaquin County Office of Emergency Services (SJ Ready) News and Downloadable Materials

San Joaquin County Public Health Services Press Releases, Public Health Notices, and Archived Print Materials

California Department of Public Health News

City of Tracy's GoRequest App

How do I report a business that isn’t complying with COVID-19 safety guidelines or the Stay Home Order?

If your complaint or concern is regarding a business that you believe is not operating in compliance with State mandated COVID-19 guidelines, please direct your request to the proper regulatory agency:


Directive to Shelter in Place - 3/18/2020

San Joaquin County Eviction Moratorium

Mental Health Resources 


South County Fire Authority Resources

Tracy Police Department Resources and Information

Development Services

  • The Development Services public counters at City Hall will be closed.  All related services will be provided by appointment only or via phone or email.  For information, call (209) 831-6000 or email des@cityoftracy.org.
  • Customers are encouraged to submit questions and service regarding building permits, zoning, city engineering, and economic development through the City’s GoRequest app.  Download the app or make online requests here: https://user.govoutreach.com/tracy/support.php?cmd=shell.
  • Online service for plan review will be available through CRW eTrakit. For additional  information, please go to: trakit.admin@cityoftracy.org or email des@cityoftracy.org.

Parks & Recreation Resources

City Public Transit Services 

  • Public transit routes are still currently in operation throughout the city for those who lack transportation options.
  • City buses will be disinfected daily and signs posted on the buses asking riders to allow for social distancing while on the bus and to take proper health precautions.
  • The Tracy Transit Station will remain open to allow for the purchase of tickets for the various services offered. Disinfection of the lobby area will take place throughout the day. All Transit Station rentals have been cancelled.
  • Current information on transit services can be obtained by calling (209) 831-4BUS (4287).

Finance Department


  • Please note that City Hall is closed until further notice and cash payments are no longer being accepted in-person.
  • Utilities Billing Division is offering customers relief by suspending shut-offs for non-payment and waiving late fees.  Please see press release for details. 
  • Customers are strongly encouraged to use the City’s online and telephone payment options and other resources for self-service and 24/7 account access.
  • Customers who wish to enroll in the online access system may do so at https://Tracyca.munisselfservice.com/default.aspx.
  • For additional information or assistance, please call (209) 831-6800 or e-mail customerservice@cityoftracy.org or financedept@cityoftracy.org.

Animal Services Resources 

Due to a lack of barriers between employees and citizens at the facility, Animal Services will be closed to the public; however, customers can call (209) 831-6364 or email animalservices@cityoftracy.org for information.

Economic Development Resources

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